Frequently Asked Questions
Are our pieces silver plated or solid silver?
- All of our pieces are solid pure silver.
Do we use .999 Pure Silver or .925 Sterling Silver?
- Everything is poured pure. In all of our silver products we use .999 pure silver.
Are all of our products handmade?
- Yes! All of our products are hand poured, casted, polished, and shaped by our silversmiths.
What is the best way to contact Pp?
- Currently the best way to contact us is via email, info@pouredpurefs.com.
Do we have a wholesale program?
- Yes! If you would like to carry our products in your store or website please email info@pouredpurefs.com.
Can I make a custom order?
- Custom orders are an option. If you have a custom piece in mind please email info@pouredpurefs.com.
Do we ship internationally?
- We currently only ship to North America. If you would inquire about shipping to your county, we encourage you to email us at info@pouredpure.com
Do we offer returns?
- Due to movement and constant change of the silver spot price, returns are on a case by case basis. If you would like to inquire about returning your product please email info@pouredpurefs.com.
Would you like to be an official Poured Pure FS influencer?
- Great! Please email info@pouredpurefs.com for more information on our influencer program.
How can I be notified when you release new products or sales?
- You can subscribe to our email newsletter
- Follow our Instagram @pouredpurefs
- Follow out Tik Tok @pouredpurefs