Frequently Asked Questions

Are our pieces silver plated or solid silver?

  • All of our pieces are solid pure silver.

Do we use .999 Pure Silver or .925 Sterling Silver?

  • Everything is poured pure. In all of our silver products we use .999 pure silver.

Are all of our products handmade?

  • Yes! All of our products are hand poured, casted, polished, and shaped by our silversmiths.

What is the best way to contact Pp?

  • Currently the best way to contact us is via email, info@pouredpurefs.com. 

Do we have a wholesale program?

  • Yes! If you would like to carry our products in your store or website please email info@pouredpurefs.com.

Can I make a custom order?

  • Custom orders are an option. If you have a custom piece in mind please email info@pouredpurefs.com.

Do we ship internationally?

  • We currently only ship to North America. If you would inquire about shipping to your county, we encourage you to email us at info@pouredpure.com

Do we offer returns?

  • Due to movement and constant change of the silver spot price, returns are on a case by case basis. If you would like to inquire about returning your product please email info@pouredpurefs.com. 

Would you like to be an official Poured Pure FS influencer?

  • Great! Please email info@pouredpurefs.com for more information on our influencer program. 

How can I be notified when you release new products or sales? 

  • You can subscribe to our email newsletter
  • Follow our Instagram @pouredpurefs
  • Follow out Tik Tok @pouredpurefs